by amol on February 24, 2011 in About Peek
If you know how to build software, you should consider joining our team. We make some of the most cutting edge stuff out there — a cloud platform that powers Peek devices and a whole host of other mobile and computing devices around the world. If we select your profile for interviews we’ll tell you all about the exciting stuff we are working on.
Role: Senior developer
Background: Software engineering experience can be wide-ranging. You’ll learn the specific tools and languages here at Peek
Responsibility: Build for a range of mobile (Java, C/C++, Objective-C, HTML5 on platforms like MTK, Android, BREW, TI, Nucleus, Windows, iOS) and cloud platforms (Java, EC2, etc). It’s a diverse practice. You’re going to learn a lot.
Style: Agile, devops.
Location: New York
Compensation: Attractive + startup equity
Contact dan at getpeek by email with your profile.
by amol on February 10, 2011 in About Peek
Hello Peeksters, we get emails from time to time saying “hey! What’s new at Peek? Tell us what you’re working on? You haven’t issued a peep since Peek 9″
Well, here’s just about all we can say for the moment. A picture worth some words.
by amol on December 1, 2010 in About Peek
We have a new Peek 9 release with a few nice fixes to the To: field and a two-line view in the inbox. You can get it from http://upgrade.getpeek.com if you look for the cutting edge releases.
by amol on November 22, 2010 in About Peek
If your new Peek isn’t working yet, you are understandably upset. It’s been a few weeks since the Prontos went down.
So here are a few tips
1. You should have a brand new Peek 9 at this point from us. We have made them available for $1 + shipping, and they come with $10 of free service, so that is zero net cost to you. If you haven’t ordered one yet, please order a Peek 9 and use the coupon code check your emails from us as we have sent this to you)
2. Once you have it, you should be able to turn on the new Peek and see a network signal. If not, it isn’t “activated” on the network. That’s a mistake by us and we need to turn you on. –> email [email protected]
3. Then you should be see the green check in the welcome process. If not, there is a configuration problem on your Peek device and you’ll need to use the Help button, and change the Network settings. There is a description of what to do here. The good news is that this one is a “self-help” problem that you can solve without contacting us.
4. Now you should be able to add your email account. We have cleared off all the old Pronto email accounts, so nobody should be blocked. We did this a few weeks back, so if you have been waiting around for us, please give it a try.
5. If you can’t add your email account because of “can’t contact servers” go back to #3 above. There is a bad configuration in there possibly. But try #6 also.
6. Another type of error is if Peek tells you “invalid login” or “bad password” or “couldn’t authenticate”. This may actually mean we couldn’t log in with the credentials you gave us
- you may have mis-typed the password
- one way to be super-duper sure is to log into the email provider’s website and change your password temporarily to something easy and try again
- another key thing is hosts like Gmail and Hotmail actually want you to log into the website sometimes, and will block you from accessing via Peek until you do
- but a final possibility is for a custom or unique mail host we are simply not connecting. You’ll need to email us in that case –> [email protected]
- a very rare situation is that your mail account is corrupted. We have seen a couple of cases of this (there is a user named Sam who has this problem on Gmail…) and we literally have to send you a new Peek to figure it out
6. If you got logged in, you will be on the inbox view. At this stage you should start getting emails.
7. You should also be able to send. Compose one and go to the Sent Folder. If the mail is in italics, it didn’t send yet. Wait to see it go out.
8. You can then add more email accounts
9. Visit www.peeksocial.com and you can activate Facebook and Twitter for Peek there.
If you have a problem anywhere above, please use this post in the email you send us. Tell us what worked and what didn’t. That will help us quickly get back to you and resolve your issue!
And, if you have a nice comment like the one below…send it in. We have lot of Peeksters chasing their troubleshooting but it’s nice to get these as well. We understand your frustration.
Thank you…..THANK YOU! I hadn’t heard anything back about my messages concerning the extra charges that I incurred with the purchase of my new Peek9.
I received my new Discover statement and held my breath as I looked at my new charges and was SO relieved to see that I was credited for those extra charges from last month. WOO—HOOOO! I was convinced that I was going to have to drop my service.
I apologize for thinking that you folks were cheating me and other customers. I have a new respect for you and your company and I hope you continue doing well in the future.
I enjoy my Peek9.
“IN GOD WE TRUST”
by amol on November 19, 2010 in About Peek
If your Peek isn’t working, you should take a look at this link for an important update about older Peeks, before the Peek 9 generation. Older Peeks
We have been working to get everyone onto a Peek 9 and running.
Contact us at [email protected] to follow up on your inquiry.
The good news is that the majority of customers are now up and running.
But we are working to get that to 100%.